Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the device within 14 days of your purchase.

  1. Please email info@easybox.tv to request a refund and we will assign you an RMA number
  1. Mail your returned item to:

Easybox technologies
c/o Xpert Fulfillment Inc.
8160 Cadillac Highway
Benzonia, MI 49616

  1. Refund of your payment will be processed within 30 days of receiving the return.

Restocking Fee

Unlike other IPTV companies Easybox IPTV do not charge restocking fee if you have a problem that we can’t solve, because we have a very high satisfaction rate. We do not refund the original shipping fee. If you want to return our box without any valid reason we do charge 20% restocking fee.

Payment Policy

Accepted Methods of Payment
Paypal
Credit Card Charges

Shipping Policy
Delivery time are 3-6 days within U.S, and 5-9 days to other countries.

Carriers
We use the following carriers to deliver our orders:
USPS
DHL

Order Tracking
Tracking number will be sent to your email adress.

Shipping Rates
We do have a flat rate on shipping fees, it’s $20 on the Android box. And $10 on the remote controls.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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